Frequently Asked Questions

Delivery

Do you deliver within the UAE?

Yes, we deliver within the UAE.

How long does delivery take?

Delivery timing depends on your location and courier availability. You will receive the delivery details after confirming your order.

Can I change my order after placing it?

Please contact us immediately through WhatsApp. Changes may be possible if the order has not yet been processed or dispatched.

Can I cancel my order?

Order cancellation may be accepted before the order is processed or shipped. Once dispatched, cancellation may not be possible.

What should I do if I receive the wrong item?

Please contact us immediately through WhatsApp with your order details and photos of the received item, and our team will assist you.

Payment

What payment methods do you accept?

Available payment options will be shown at checkout or confirmed through WhatsApp when placing your order.

Are prices listed in UAE Dirhams?

Yes, all prices are listed in AED unless stated otherwise.