Luma House is a Dubai, UAE based online shopping platform offering selected fabrics, fragrances, and lifestyle products.

You may use this website for personal shopping, browsing our products, and placing orders. You agree not to misuse the website, copy our content without permission, or use the website for any illegal or harmful purpose.

We do our best to show product details, prices, colors, sizes, and descriptions as accurately as possible. However, product colors may appear slightly different depending on screen settings, lighting, and photography.

All orders are subject to product availability and confirmation. We may contact you through WhatsApp, phone, or email to confirm order details, delivery, or payment.

All prices are shown in UAE Dirhams unless stated otherwise. Payment terms will be confirmed at the time of order. Luma House reserves the right to update prices or offers at any time.

Delivery is available within the UAE, subject to confirmation. Delivery timing and charges may vary depending on the location and order details.

Returns or exchanges may be accepted only if the item is damaged, incorrect, or agreed by Luma House in advance. Items must be unused, in their original condition, and reported within a reasonable time after receiving the order.

For hygiene and quality reasons, some items such as perfumes, opened products, or cut/used fabrics may not be eligible for return or exchange unless defective.

Any personal information shared with us, such as name, phone number, delivery address, or order details, will be used only to process your order, arrange delivery, communicate with you, and improve our service.

All logos, images, product photos, text, designs, and brand materials on this website belong to Luma House unless stated otherwise. They may not be copied, reused, or reproduced without permission.

Luma House may update these Terms of Use from time to time. The updated version will be posted on this page.